Borrowing, returning, renewing

The loan period is 28, 14 or 7 days, subject to alteration by the library. In cases where borrowed items are overdue, the library will send the first reminder 21 days after the due date, and the second reminder 35 days after the due date. The Kokkola City Library has the right to restrict the quantity of items borrowed on any single occasion. A loan can normally be extended, provided that the item has not been reserved by another borrower. The library has the right to limit the number of times that a loan is extended. Loans can be renewed by telephone or the Internet. For Internet renewals on the Anders Web Library you need a pin code. Items borrowed from the Kokkola City Library must be returned to one of its branches, preferably to the branch from which they were borrowed.  Items out on loan can be reserved. A fee is charged for reserving items. Reservations can be made also on the Anders Web Library. If an item is not found in Kokkola City Library collections it can be ordered by interlibrary loan. Please contact the information desk for further information. A fine is payable on all items not returned by the due date. The fine accumulates on a weekly basis after the due date, up to a specified limit. Overdue fines must be paid before further items can be borrowed. Fines are not charged for overdue items that are on loan from the children's department.  A lost or damaged item must be replaced with an equivalent item or by paying an amount determined by the library. Due to the copyright fee on each video cassette, a video recording cannot be replaced with a retail cassette. The library will not return the replacement fee for any item. In the event that a lost item or one in need of replacement has to be recovered through legal proceedings, the customer will also have to pay the collection and legal costs. RIGHT TO BORROW The right to borrow items from Kokkola city libraries may be withdrawn as a consequence of: overdue loans failure to pay fees or loss or damage caused to library property. Failure to return an item within 56 days after the due date will lead to the loss of borrowing rights. Borrowing rights will be reinstated when: borrowed items are returned, and any fines due on them are paid lost or damaged items are replaced all library charges are paid. Any person who is disruptive or who disturbs library users may lose the right to use the library. OTHER The library is not liable for any damage caused to a borrower's equipment by a recording borrowed from the library. Neither is the library responsible for damage caused to a third party by library equipment. Suggestions and comments regarding the material, activities and services of the library can be made to the library staff. If necessary the library director may also be contacted.